Head of sales for Central and Eastern Europe, Tatyana Savchuk is one of the key figures for Citi’s International Personal Bank. The engaging Savchuk began as a relationship manager on the Russian desk and owes her position to her great skill at forging client relationships and wealth management solutions in the context of a large entity.
One relationship stands out: a client in his eighties who had held minimum balances on the account and was using only banking and deposit offerings came to Savchuk. She built a close rapport not just with the client but also with his son and grandson: a connection across three generations ensued, and Citi now provides corporate banking for the client’s companies.
She also notes a changing world: ‘The last 12 months and the political uncertainty arising from it have seen in-depth discussion surrounding our client portfolios,’ she says. ‘Our clients are mainly holding global stock and used the market volatility actively to rebalance portfolios.’
And the Trump presidency? ‘There was a lot of activity surrounding his election, but if you look at the market’s performance, it seems to have had a positive financial effect.’
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