Nicola Roberts - Spear's Magazine

Nicola Roberts


Nicola Roberts
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One year into her role as head of private client services at Deloitte, where she’s responsible for the Big Four firm’s provision of tax services both domestically and nationally, Nicola Roberts is busier than ever, but she’s not complaining. ‘It’s a very clients
and people-focused role, which I enjoy,’ she says.

Roberts, who has been in the business for more than 20 years, became one of the firm’s youngest partners in 2011. She has been client-facing throughout her career, working with a range of family offices and HNWs, and is praised by the firm in particular for her success in advising international entrepreneurs.

A consistent worry among clients is the frequent uncertainty surrounding their affairs, due in large part to the way policy changes have been handled by governments. ‘They don’t like lots of change, be that in relation to economics or fiscal policy, for example,’ she explains. ‘My role is making sure we are being proactive by staying in close touch with clients, making sure they are first to know of any changes.’

In terms of tax law change, there has been some improvement of late. ‘Until recently it was very common for legislation not to receive royal assent until July even though it was made effective from 5 April,’ says Roberts. ‘More recently HMRC and the government have been issuing consultation documents in advance of changes, which is welcome.’